Chico business panelists featured at symposium

April 14th, 2012 → 5:59 am @

CHICO Customer service, human resource issues and business growth are among the topics to be covered during the annual Spring Business Symposium put on by the Chico Chamber of Commerce.


Better Online Customer Service

March 28th, 2012 → 7:42 pm @

Perfect your customer service, and your retention. Tips from Scott Gerber, founder of the Young Entrepreneur Council, and Angie Hicks, founder of Angie's List.


Corvette Jewelers to shut doors after more than 40 years

March 25th, 2012 → 9:36 am @

A Shelby Township original Corvette Jewelers – is closing its doors after more than 40 years of offering his clients something unusual customer service.


Small business: Diversify and focus on customer service to survive down economy

March 6th, 2012 → 10:41 am @

Lee Curle is going to need a bigger boat figuratively speaking, that is. Curle who is the owner of Custom Car and Audio, and Meridian Hydrographics, both in Newton has more business than he knows what to do with. He said his shop is flourishing, des…


A-Level Business Students Draw on Steam Packet Company Experience

February 6th, 2012 → 11:52 am @

A-level students at St Ninian’s High School visited the Ferry Travel Shop and Steam Packet Company check-in desk at the Sea Terminal to study customer service as part of their course work.


Business calendar

December 31st, 2011 → 9:53 pm @

Small Business Council January SMART Lunch "How Customer Service Brands a Business" by Diana Morrison of Advertising Specialty Services. When: Noon Jan. 3 Where: Savannah Morning News Auditorium, Chatham Parkway.


Rio Vista merchants look for niche in market

December 14th, 2011 → 4:19 pm @

Customer service, unique items among downtown shops’ pluses


Verishow Gives Facebook Customer Service Chat Capability

December 4th, 2011 → 8:09 am @

Ecommerce business owners are increasingly turning to Facebook to better the lines of communication with its customers. Some use it for promotions and marketing while others use a Facebook Business Page to make a personal connection, which can lead to …


Does Your Customer Service Leave a Bad Impression?

November 7th, 2011 → 9:41 am @

Make no mistake: customer service is marketing. Does yours measure up? Our small business marketing guru shares a prime example of customer service gone wrong.